Introduction

This Privacy Policy explains how we use your personal information on our website. By using the Service, you consent to the collection and use of information in accordance with this policy.

What information do we retain?

We retain various information for various purposes to provide and improve our Service.

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
• Examples of personal data include: name, email address, and phone number.

How we use your information

We use the information you collect for the following purposes:

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service.
• To detect, prevent, and address technical issues.

Manage Personal Information

You may review, correct, or delete your personal information by contacting us.

Roleplay session registrations

When you register for a roleplay session through our website, we collect the following personal data:

• Name, email address and mobile number — to manage your registration, send payment confirmation and contact you if necessary.
• Table preference and ticket type — to organise the session.
• Payment data — processed by IfThenPay (MB WAY). Bloco does not store your card or bank account details.

The legal basis for processing this data is the performance of the registration contract (Article 6(1)(b) GDPR). Data is kept for as long as needed for accounting and tax purposes, after which it is automatically anonymized or upon your request.

If you choose to subscribe to the session newsletter (explicit consent — Article 6(1)(a) GDPR), we store your email and language preference. You can withdraw consent at any time by clicking the unsubscribe link in each email, or by exercising your right to erasure on the same page.

You have the right to access, rectify, delete, restrict processing or request portability of your personal data. To exercise these rights, contact us at info@blocobouldering.com or +351 919 558 816.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and/or a prominent notice on our Service, prior to the change becoming effective and update the effective date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@blocobouldering.com
• By visiting this page on our website
• By phone: +351 919 558 816